⚠️ Prerequisites: having the right to access / edit the welcome messages of the Shared environment or your scope.
The welcome message is the first digital touchpoint between your company and your employees on Workelo, whether for their onboarding or their crossboarding. It is the gateway to their experience and the opportunity to make an excellent first impression!
⏱️ When does it appear?
This message is displayed once, upon the first login to the journey.
🙋 Why is it important?
It is your opportunity to:
- Warmly welcome your employee at this new stage
- Reassure them and set the tone for the experience ahead
- Inform them about what awaits them in their journey
- Engage them from the very first moments
In this article, you will discover how to create and customize this message to offer a memorable welcome to your employees, whatever stage they are going through. ✨
⚙️ Creating your welcome message
- Go to the Libraries > Welcome message page
- Customize your message:
- Add a clear page title,
- Write your content using text formats, an image, or a YouTube video.
- Click on "Save"
🇬🇧 To set up your welcome message in multiple languages, refer to the dedicated documentation.
💡 Our tips
Offering a clear and concise message is key.
This message appears at the 1st login, only once; the employee wants to quickly know what is waiting for them in their journey. They generally go through this step fairly quickly, and they will not be able to come back to it.
Recommended formats:
📹 Video (30-60 seconds): Message from the HR Director, CEO, or direct manager
📸 Photo: Welcoming team, offices, new site
🎬 Animated GIF: Welcome animation, celebration
📝 Rich text: 4-5 lines maximum with emojis to add energy
🏘️ Environment-based partitioning
If environment-based partitioning is enabled on your account, you can create specific welcome messages per environment.
In this case, the welcome message seen by the employee will be:
- The one from the employee's environment, if it has been configured;
- The one from the Shared environment, if theirs has not been configured.
🙋 To enable per-environment customization for specific scopes, the project manager (only) can submit a request to Workelo support, or to the account manager.